WorkModeX
Admin / Sales Support
Remote•Philippines•Full-time
₱30,000 - ₱40,000 monthly
₱30,000 - ₱40,000 monthly
About the Job
Key Responsibilities:
Store Order Management:
- Confirm customer orders via HubSpot.
- Upload and monitor orders in Google Sheets and Unleash.
- Coordinate parcel dimensions with internal contacts.
- Create picking slips and arrange shipping labels for despatch.
- Assist clients with item replacements for out-of-stock products.
- Generate commercial invoices and manual orders in Xero.
- Track orders and keep clients updated until delivery is complete.
- Create product orders or jobs for unavailable stock.
- Prepare weekly and monthly logistics CISCO reports.
Team Support:
- Track bulk and individual parcel orders.
- Assist with despatch preparation and coordination.
- Send despatch notifications and arrange parcel collections.
- Communicate with clients until successful delivery.
- Support custom kitting jobs.
- Update bin locations and create new products in the inventory system.
- Liaise with customs and international couriers for timely deliveries.
- Have a strong eye for detail.
Who Are You:
- Exceptionally organised, proactive, and detail-driven.
- Strong communicator with customer service experience.
- Proficient in tools like HubSpot, Google Sheets, Xero, and inventory systems.
- Able to manage multiple priorities with accuracy and accountability.
- A collaborative team player who thrives in a remote work environment.
Perks & Benefits:
- Full-time, home-based role.
- 13th-month pay.
- Government-mandated benefits (SSS, PhilHealth, Pag-IBIG, maternity leave).
- HMO coverage upon regularisation.
- Gift & Rewards Program to celebrate milestones (birthdays, work anniversaries, etc.).
- Quarterly team celebrations and bi-annual sales retreats.
- Paid time off (Annual Leave and Sick Leave) and paid holidays (NSW)
- ½ wellness day off each month for your well-being.
- A supportive, dynamic, and people-first culture.
Grow with Us
If you’re looking for a long-term role where you can grow, learn, and make a meaningful impact, we’d love to hear from you!